Privacy Policy

Village Pilates

Effective Date: February 17, 2026

1. Introduction

Village Pilates ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 

villagepilatesla.com (the "Site"), use our services, or interact with us in connection with our boutique Pilates studio located in Los Angeles, California.

Please read this Privacy Policy carefully. By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Site and through our services includes:

2.1 Personal Information

Personal information that you voluntarily provide to us when you:

  • Register for an account on our Site

  • Book or schedule Pilates classes or private sessions

  • Purchase memberships, class packages, or retail products

  • Subscribe to our newsletter or marketing communications

  • Complete a health questionnaire or waiver

  • Contact us via email, phone, or through our Site

  • Participate in surveys, contests, or promotions

This personal information may include:

  • Name, email address, phone number, and mailing address

  • Date of birth and age

  • Payment information (credit card numbers, billing address)

  • Health and fitness information (injuries, medical conditions, fitness goals)

  • Emergency contact information

  • Any other information you choose to provide

2.2 Automatically Collected Information

When you access our Site, we may automatically collect certain information about your device and usage, including:

  • IP address and general location data

  • Browser type and version

  • Operating system and device information

  • Pages visited, time spent on pages, and clickstream data

  • Referring website or source

  • Cookies and similar tracking technologies (see Section 7)

2.3 Third-Party Information

We may receive information about you from third-party service providers we use to facilitate bookings, payments, marketing, or other business operations. This may include scheduling platforms, payment processors, email marketing services, and analytics providers.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Site and services

  • Process bookings, reservations, and payments

  • Create and manage your account

  • Communicate with you about your classes, appointments, purchases, and account

  • Send you promotional materials, newsletters, and marketing communications (with your consent)

  • Respond to your inquiries, requests, and customer service needs

  • Personalize your experience and deliver relevant content

  • Monitor and assess the safety and appropriateness of classes for individual clients

  • Improve our Site, services, and customer experience

  • Conduct analytics, research, and generate aggregated statistics

  • Prevent fraud, abuse, and security incidents

  • Comply with legal obligations and enforce our terms and policies

  • Fulfill any other purpose for which you provide the information

4. Sharing Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, booking management, email delivery, marketing automation, website hosting, data analytics, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Transfers

If we are involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site of any such change in ownership or control of your information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court, government agency, or law enforcement). We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of our clients or others.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it. Retention periods may vary depending on the type of information and the purpose for which it was collected.

6. Data Security

We use administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

7. Cookies and Tracking Technologies

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your use of our Site and to improve your experience. Cookies are small data files stored on your device that help us recognize you, remember your preferences, and analyze Site traffic.

7.1 Types of Cookies We Use

  • Essential Cookies: Required for the Site to function properly (e.g., session management, security)

  • Performance Cookies: Collect information about how you use the Site to help us improve it

  • Functional Cookies: Remember your preferences and settings

  • Advertising Cookies: Deliver relevant advertisements and track campaign performance

7.2 Your Cookie Choices

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may affect your ability to use certain features of our Site. You may also opt out of interest-based advertising by visiting the Digital Advertising Alliance's opt-out page at www.aboutads.info/choices.

8. Third-Party Websites and Services

Our Site may contain links to third-party websites, services, or platforms that are not operated or controlled by us. This Privacy Policy does not apply to those third-party sites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information, subject to certain exceptions

  • Opt-Out: Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us

  • Data Portability: Request a copy of your data in a portable format

  • Objection: Object to the processing of your information in certain circumstances

To exercise these rights, please contact us using the information provided in Section 13 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law. Please note that we may need to verify your identity before processing certain requests.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect, use, disclose, and sell

  • The right to request deletion of your personal information

  • The right to opt out of the sale of your personal information (we do not sell personal information)

  • The right to non-discrimination for exercising your CCPA rights

To exercise your California privacy rights, please contact us at the information provided in Section 13. You may also designate an authorized agent to make requests on your behalf.

11. Children's Privacy

Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or for other operational reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our Site or services after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Village Pilates

Website: villagepilatesla.com

Email: info@villagepilatesla.com

Los Angeles, California

By using our Site or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.