FAQs & Policies Please Read Before Your Session
We keep sessions intimate (just seven reformers) so you’ll always get attention to form. Below are our most-asked questions and studio policies.
Are sessions suitable for beginners?
Yes! All of our sessions are ALL levels, welcoming both new and experienced clients. If you’d like a slower pace to focus on fundamentals, we also offer a dedicated Foundations Flow session for beginners.
How long are sessions? How many reformers?
Sessions are 45 minutes. We have seven reformers to keep sessions small, focused, and personal.
Do you offer private sessions?
Yes, we offer privates and duets. Please reach out to hello@villagepilatesla.com to schedule.
What is your cancellation policy?
We require at least 8 hours’ notice to cancel a session without penalty. Late cancels and no-shows may result in a lost session credit.
Do I need grip socks?
Yes. For safety and hygiene, grip socks are required in all sessions. Please bring your own or purchase at the studio.
What if the session I want is full?
You may join the waitlist. If a spot opens, you’ll be automatically added and notified by email. Please treat a waitlist reservation as a confirmed booking, as our cancellation policy still applies once you’re enrolled.
Is there parking?
Yes. Parking is available in the lot directly in front of the studio. It is first come, first serve, so we recommend arriving a few minutes early.
Membership Terms & Conditions
These Terms & Conditions govern your membership at Village Pilates. By purchasing a membership, you agree to the following:
- Membership Commitment & Billing
All memberships (4x-a-Month, 8x-a-Month, Unlimited) require a minimum three-month commitment. Memberships are billed automatically each month to the card on file. After the initial three-month commitment, memberships continue on a month-to-month basis unless canceled in writing with at least 14 days’ notice before the next billing date. - Class Access
Village Flow classes are 45 minutes in length. Memberships include the set number of classes per month (4 or 8) or unlimited access, depending on your plan. Unused classes do not roll over to the next month. - Additional Classes
Members may purchase additional classes beyond their monthly allotment at a reduced rate:
$26 per class for 4x-a-Month members
$18 per class for 8x-a-Month members. - Priority Booking
Priority booking is offered exclusively to Village Unlimited members. All other members may book classes on a first-come, first-served basis through our online system. - Cancellations & No-Shows
Class cancellations must be made at least 8 hours in advance. Late cancellations or no-shows will result in the loss of that class credit. Unlimited members will incur a $20 late cancellation/no-show fee. 8x-a-Month and Village Unlimited members receive one waived late cancellation per month. - Free Guest Pass
Village Unlimited members receive one complimentary guest pass every six months. Guest passes are non-transferable and must be booked through the studio. - Membership Holds
Memberships may be placed on hold for one month per calendar year, with written notice provided at least 14 days before the next billing date. - Studio Policies
Grip socks are required for all classes. Please arrive at least 5 minutes before class start time; late arrivals may not be admitted. All participants must sign a liability waiver before their first class. - Refunds
All membership payments are non-refundable. Exceptions may be made for accidental duplicate charges or documented medical issues, at the studio’s discretion.

